The workforce productivity reporting compares direct, indirect and management gross payrolls for each department against the underlying daily sales activity processed by the respective department. Resulting metrics measure the productivity of direct workers, and the additional costs associated with indirect support employees and department management.
Department productivity metrics include Lines Picked per Direct Warehouse Employee, Deliveries per Driver per Day, Invoices per Order Entry Employee per Day, and Gross Margin per Salesperson per Day. This module also looks for top heavy management structures by comparing and trending each department’s indirect labor as a percentage of its direct labor, and department management wages vs. the wages supervised by management. Cost inefficiencies caused by increases in pay rates are identified by trending Base Hourly Rates and Overtime Pay for each department, and breaking these down between direct and indirect labor, as well as trending average department manager salaries.